Terms of service
Terms of Service
By accessing or purchasing from our store, you agree to the following terms and conditions. Please read them carefully before placing your order.
Overview
This website is operated by The Creative Ritual. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.
Products & Experience
Our products are curated creative experiences designed for self-care and enjoyment. Each box and envelope is thoughtfully assembled, and contents may vary from week to week or month to month.
We make every effort to present our products as accurately as possible, but slight variations may occur.
Orders & Payments
All prices are listed in British Pounds. Payments are processed securely at checkout.
We reserve the right to refuse or cancel any order if necessary, including in cases of suspected fraud or unauthorized transactions.
Subscriptions
If you purchase a subscription:
- You agree to recurring billing at the selected interval (e.g. monthly)
- Payments are automatically charged using your selected payment method
- You may cancel your subscription at any time before your next billing date
Once a subscription order has been processed, it cannot be cancelled or refunded.
Shipping
We aim to process and ship orders within 2-7 business days. Delivery times may vary depending on your location.
We are not responsible for delays caused by shipping carriers or customs.
Returns & Refunds
Please refer to our Refund Policy for full details.
Due to the curated nature of our products, we do not accept returns for change of mind.
Use of Products
Our products are intended for personal use only. They may not be resold or used for commercial purposes without permission.
Intellectual Property
All content, designs, illustrations, and materials included in our products and on our website are the property of The Creative Ritual and may not be copied, reproduced, or distributed without permission.
Limitation of Liability
We are not liable for any indirect or incidental damages resulting from the use of our products or services.
Our products are intended for creative and self-care purposes and are not a substitute for professional advice or treatment.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on our website.
Contact Information
If you have any questions about these Terms, please contact us on the contact page
Thank you for being part of this creative ritual ♡